If you’re having trouble connecting your PlayStation 5 to TVs or monitors, here are some troubleshooting steps you can try. ..

1. Check Your PS5 Indicator Light

Your PlayStation 5 should display a solid white indicator light when powered on. If the console displays no light, it’s powered off and won’t transmit video signals to your TV. A solid orange indicator light means your PlayStation 5 is in rest mode. Turn on your PS5 or take it out of rest mode to restore its visuals.

If your TV displays visuals from the console, press the power button to turn on your TV and wait a few seconds for it to show an image from the console.

Contact PlayStation Support if your PS5 indicator is a pulsing red light. That means the console is overheating and due for service.

2. Reboot Your PS5

If your PlayStation 5 displays a blue light or keeps blinking white or blue light, restarting the console may fix the problem. ..

If you have an Xbox One or PlayStation 4, unplug the power cord from the wall outlet and plug it into the console’s power cord. If you have a Wii U, plug it into an outlet that is not in the same room as your console. Turn on your console and verify that the HDMI cable is plugged correctly.

3. Reinsert the HDMI Cable

If you have a loose cable connection between your PS5 and your TV, you may experience problems receiving video signals. To fix this, insert one end of the HDMI cable into your TV port and ensure it goes all the way in.

Connect the other end of the cable to the HDMI port on your PS5 console. Make sure the connection is tight and secure, but don’t insert the cable forcefully.

If you have a PlayStation 5, connect it to your TV using the HDMI terminal. If you don’t have a PlayStation 5, set the input source to the TV’s HDMI port.

4. Verify TV Video Input Source

If your television or monitor has multiple HDMI ports, ensure that the video input source is set to the HDMI port where your PlayStation 5 is plugged. This will allow you to use the PS5’s built-in features and games. ..

To get video from your PlayStation 5 to your TV, press the “Input” or “Source” button on the TV remote until it displays visuals from the HDMI input where your PS5 is connected. Again, make sure your PS5 is powered on while changing your TV’s input source. ..

5. Disconnect HDMI Accessories

HDMI splitters allow you to share audio and video signals between multiple devices. For example, you can connect your PlayStation 5 to multiple TVs or monitors with an HDMI splitter. Likewise, a splitter allows you to hook multiple consoles to one TV.

If an HDMI splitter isn’t compatible with your TV or PS5, it can prevent the two devices from communicating.

If you have a PS5 and an HDMI splitter plugged into it, the HDMI splitter is the problem. Make sure that the new HDMI splitter is PS5-compatible to avoid any problems.

6. Try A Different HDMI Cable

If you’re using a counterfeit or knockoff third-party cable to connect your PlayStation 5 to your television or monitor, it may not be connecting at all. You might need to buy a replacement from an authorized Sony store or dealer near you if the original HDMI cable is broken or damaged.

If you’re using a third-party HDMI cable, make sure it’s an Ultra High Speed (or HDMI 2.1) cable with an HDMI logo/inscription on both connectors. ..

The PlayStation 5 has an HDMI 2.1 port and works best with HDMI 2.1 cables, but you can still connect the console to TVs with older HDMI standards. If your TV doesn’t have HDMI 2.1 ports, you can connect your PS5 using HDMI 2.1 cables.

HDMI 2.1 cables are backward compatible with older HDMI standards/devices, but your TV won’t play video games at the highest resolution or refresh rate—because it uses an old HDMI port.

7. Try a Different HDMI Port

If you are having trouble connecting your PlayStation 5 to your TV, try moving the HDMI cable to a different port on your TV. If that doesn’t work, try switching your TV input source to the new HDMI port you plugged the PS5 into. ..

8. Change the TV HDMI Signal Format

Some TV brands (SONY, for instance) recommend changing your TV’s HDMI signal format if your PS5 or other devices won’t connect via HDMI. Say your TV’s HDMI signal format is set to “Standard,” switching it to “Enhanced” might fix the problem. Some TV brands/models have this option as “Enhanced format” or “Enhanced format (8K).

If your TV has multiple HDMI ports, change the signal format of the specific HDMI port on your PS5.

Enhanced HDMI is a high-quality signal format that unlocks the full bandwidth of your TV’s HDMI port. This ensures you get 4K HDR gameplay on the PS5. ..

If your PS5 won’t connect to your TV on enhanced HDMI settings, try switching to the “Standard” signal format. Refer to your TV’s instruction manual or contact the manufacturer for specific instructions on switching HDMI signal format.

9. Power Cycle Your TV

Shut down your TV if the problems persist. Power off your TV using the remote or unplug the power adapter from the wall socket. Wait for about a minute, plug the TV back in, and set the TV’s input source to the HDMI port where the PS5 is plugged.

10. Clean the PS5 HDMI Port

If you have foreign materials in your PS5’s HDMI port, it can disrupt the console’s connection to your TV. Check your PS5’s HDMI port for dirt, dust, debris, or gunk. Use a soft-bristled brush to remove foreign material. If you have a can of compressed air, a few spritzes in the HDMI port can dislodge dust and dirt.

TV’s HDMI port should be cleaned if it fails to connect to any devices.

11. Update Your TV’s Firmware

If you’re using a smart TV, there may be software glitches that prevent it from displaying visuals from HDMI devices. To resolve the issue, head to your TV’s settings menu, update its firmware or operating system, and check if that resolves the problem. ..

TV manufacturers often provide automatic software updates for their TVs. To find these updates, look in your TV’s software settings menu.

TV manufacturers often have firmware updates available for their TVs, which you can find on their websites. Depending on your TV brand or model, you may also be able to update your firmware yourself. Contact your TV manufacturer for more information on installing the most recent system software.

12. Try A Different TV Or Monitor

If your PS5 doesn’t receive video signals from your new TV or monitor, try a different cable. The HDMI port on the console may be faulty if the new device doesn’t receive video signals from your PS5.

13. Change PS5 Video Output Resolution in Safe Mode

Some PS5 users have restored the black screen issue by changing their PS5’s video resolution to HDCP 1.4. High-Bandwidth Digital Content Production (HDCP) is a content protection protocol to prevent unauthorized recording of content on the PS5. ..

The PlayStation 5 supports the latest HDCP version (HDCP 2.3) and automatically switches between other versions (HDCP 2.2 and HDCP 1.4) depending on your TV model. If your TV displays nothing but a black screen, set your PS5 to use HDCP 1.4 to display content that is compatible with the new format.

Safe Mode is a mode that allows you to access your computer’s settings and functions without having to go through the entire startup process. Safe Mode can help you fix problems with your computer, such as fixing errors or restoring files.

If you hold the power button and release it on the second beep, your PS5 will boot into Safe Mode.

Your TV should now detect visual signals from the game console. Ensure the PS5 is connected to your TV correctly using a compatible cable.

Get Gaming

If your PlayStation 5 still won’t connect to your TV—even in Safe Mode—it’s most likely that one of its HDMI ports or motherboard is damaged. If this is the case, you might be able to get a new PlayStation 5 if your PS5 is still under warranty and the issue is due to a manufacturing defect.

If you’re having trouble connecting your PlayStation 5 to other monitors, try resetting your TV to factory settings. ..